Shipping & Returns

Returns Policy

You may return most new, unworn items within 30 days of delivery for a full refund.

We will pay for any return shipping costs if the the return is a result of our error (for example, if you receive an incorrect or defective product) and will refund your payment if you choose not to exchange the product.  

How to return/exchange a product:

If you purchased an item from us and need to return it for a refund or exchange, please email us at workinghorseswithjim@yahoo.com and provide us with the following information: 

Your Name

Your Address

Your confirmation Number

If you would like to return or exchange, and what size you wish to exchange for

We will then give you the address to mail your product to, and once we receive it we will let you know and begin your exchange or refund.

We recommend that if you need to return an item to us (for a refund or an exchange) that you use a trackable shipping method such as UPS or FedEx.  Since we’re not responsible for items lost or damaged in transit we feel it’s important to be able to track packages accurately.

Shipping Policy

We strive to ship all orders within 2-3 business days.  We currently ship to addresses all over the world. Shipping is calculated at checkout, based on your location.

If you have issues with your order, please email us at workinghorseswithjim@yahoo.com.